The Minimal Creative Agency / Legal

Privacy policy

Last updated: 2 November 2026.

Who we are

The Minimal Creative Agency Pty Ltd is an Australian company, referred to here as TMCA, we or us. This notice covers personal information handled through our website and enquiry process. It does not replace any separate privacy arrangements agreed for client advertising accounts.

Information you give us

When you use our enquiry form, we collect your name, email address, selected language and consent record. You can also provide a message, phone number, website address, advertising goal and monthly advertising budget with its currency. Please do not include passwords, payment details or sensitive personal information in your message.

We use these details to assess your enquiry, respond to you and manage relevant follow-up. Our private enquiry records can include correspondence notes, enquiry status, follow-up dates and outcomes. Sending an enquiry does not subscribe you to marketing emails.

Technical and campaign information

Each enquiry records its submission time and the website page it came from. The website uses a protected identifier derived from the visitor's network address to limit repeated submissions. Hosting providers may also process network addresses, browser information, request URLs and security logs to deliver and protect the service.

If you select the separate, optional campaign-information checkbox, your enquiry also includes available campaign tags, advertising click identifiers and the referring page. This helps us understand how you found TMCA. Leaving it unchecked does not stop you sending an enquiry. The form does not send these details to Google Ads or Meta advertising platforms.

Cookies and external links

We use browser storage to remember your language and currency choices on your device. We may suggest a language using your browser preference and a currency using country information supplied by our host. We do not request precise device location or save the suggested country with your enquiry. You can change the selections at any time and clear saved preferences through your browser settings. These preferences are not advertising trackers.

The website currently has no advertising pixels or visitor analytics scripts. The editor uses a necessary sign-in cookie for authorised administrators. Infrastructure providers may use security technologies to protect the website.

Following a LinkedIn link takes you to that provider's website and privacy arrangements. A booking link, if enabled, opens the booking provider only when you choose it; no calendar is embedded in this website.

Storage and service providers

The website is hosted by Vercel and uses Supabase for enquiry storage, website content, image storage and administrator authentication. The primary database region is Sydney, Australia.

An Australian database region does not mean every part of the service operates only in Australia. Hosting, support, security processing and provider subprocessors may involve overseas locations, including the United States and Singapore. See Vercel's privacy notice and Supabase's privacy policy for provider information.

Access to enquiry records is restricted to the authorised administrator through the website's server. Records can also be exported for business administration.

We use Google Workspace Gmail for business correspondence. When enquiry alerts or confirmations are enabled, Google processes the recipient address and message content to send and store those emails. Internal alerts include the contact details and message you submit, the submission page and any campaign name you opted to share. Confirmation emails acknowledge your enquiry and may include a booking link. Neither type of email subscribes you to marketing.

Email processing and storage may take place outside Australia. See Google's Cloud Privacy Notice and Cloud Data Processing Addendum for information about its services. We review this notice when providers or practices change.

Keeping and deleting information

Customer testimonials are published with permission and may include a name, business, quote and a rating supplied by that customer. Translated quotes are labelled. To request a correction or removal, contact us through the enquiry form.

Enquiry records do not expire automatically. Retention and deletion are managed manually, including any exported copies. We keep information for responding to enquiries, relevant follow-up, ongoing client matters and applicable record-keeping obligations. When information is no longer needed for these purposes, it should be deleted or de-identified. Provider backups may retain copies until their normal retention periods end.

You can ask for information to be deleted, subject to any records we need to retain for legal obligations or an ongoing matter. No online system can promise absolute security.

Your information and privacy concerns

To request access, a correction or deletion, or to raise a privacy concern, use our enquiry form and include "Privacy request" in your message. We may need to verify your identity before releasing or changing records. We will consider the request, investigate any complaint and explain our response and any applicable limits.

If a concern remains unresolved, you can seek guidance from the Office of the Australian Information Commissioner. The rights and complaint processes available depend on the laws that apply to your circumstances.

Updates

We will update this page when the website's information-handling arrangements change. The date above identifies the latest version.

Website terms